Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Repair in Las Vegas: What to Know First
Famco fireplace repair in Las Vegas is work we take on regularly, and most jobs are diagnosed and fixed in a single visit. We’re an independent Famco service provider, not a factory warranty station, so we give you a written price before any work begins and stand behind the repair in writing when we’re done. If you own a Famco gas or wood-burning fireplace in Las Vegas and it’s acting up, call us at (725) 220-6109 and we’ll walk you through what’s likely going on before we ever set foot in the door.
This page is for homeowners in Summerlin, Henderson, Green Valley, Centennial Hills, and across the valley who want to know what’s really wrong with their Famco unit, what it costs to make it right, and whether the repair will hold.
How Famco Products Fail – and How We Fix Them
Famco has been making fireplaces, inserts, and venting components for decades, and the units we see most often in Las Vegas homes are the older gas log sets, direct-vent fireplaces, and a fair number of wood-burning boxes from the 1990s and early 2000s. Here’s what actually goes wrong with them:
- Pilot light won’t stay lit on Famco gas log sets. The most common cause we find on Famco gas units is a thermocouple that has been sitting in a barely-breathing firebox for years. Las Vegas dust is fine enough to coat the thermocouple tip, and once that happens the pilot gets weak and drops. We clean the assembly, test millivolt output, and replace the thermocouple if it’s marginal. Usually fixes it the first time.
- Glass sooting on direct-vent Famco fireplaces. Black film building up fast on the inside of the glass is almost always an air-shutter or log-placement issue on Famco direct-vent models. The primary air shutter drifts or gets bumped during cleaning, and suddenly the fuel-to-air ratio is off. We set the shutter, reposition the logs to the exact diagram for your model, and the glass stays clean for months instead of weeks.
- Damper seized open on wood-burning Famco boxes. The cast-iron dampers on older Famco wood burners are notorious for rust-welding themselves in whatever position they were last left in, especially in an unused fireplace that has been sitting for a decade in fluctuating desert humidity. We free the damper assembly, repair or replace the hinge pins, and confirm it opens and closes without binding. If the damper blade itself is cracked, we’ll tell you plainly whether it’s worth replacing or whether you’re better off with a top-sealing damper.
- Firebox panel cracks on Famco masonry-insert units. The refractory panels on the older Famco gas inserts crack over time, and it’s usually from thermal cycling, not impact. Las Vegas has wide daily temperature swings, and a firebox that heats to 500-plus degrees and then drops to 40 at night is going to stress the panel joints. We replace cracked panels before the firebox shell itself gets exposed to direct flame, because once the shell warps, the repair bill changes significantly.
- Remote control losing signal on Famco units with aftermarket receivers. A lot of Famco fireplaces in Las Vegas were converted or added to at some point, and the receiver packs installed aren’t always shielded well from the valley’s heat and dust. We replace the receiver with a properly-rated unit, reposition the antenna away from the gas valve, and the remote works from your couch instead of your knees on the hearth.
Styles & brands we work with





Our Famco Fireplace Repair Process
Here’s how a Famco repair with us actually goes, from your first call to the final walkthrough:
- 1
You call, a person answers. Our phones are staffed by a live human being, 24/7. No voicemail loops. We ask what the fireplace is doing, what model you have if you know it, and when you want us there.
- 2
We show up and look before we touch. Nathan Corliss or one of our technicians inspects the unit, checks gas pressure on gas models, looks at venting, and figures out what’s actually wrong. We don’t diagnose from the driveway.
- 3
Written price before any work starts. No exceptions. You see the number on paper before we pick up a tool. The invoice at the end will match the quote you approved at the start.
- 4
We repair with parts that make sense for the job. For Famco units where the factory part is available and reasonably priced, we use it. Where the OEM part is overpriced or backordered, we use proven aftermarket equivalents from trade suppliers we trust. You’ll always know which one you’re getting and why.
- 5
We test, clean up, and explain what we did. The unit runs, the area looks cleaner than we found it, and we walk you through what we saw, what we fixed, and what to keep an eye on. No trade-jargon upsell, just plain English.
- 6
Written guarantee on every repair. If a covered repair fails during the guarantee period, we come back and fix it at no charge. That’s the 365-Day Done Right Promise, and it’s in writing on every job.
See the difference
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After
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AfterWhat Famco Fireplace Repair Costs in Las Vegas
Most Famco fireplace repairs in Las Vegas fall into predictable ranges, and we’d rather you know them before you call:
- Pilot assembly or thermocouple replacement: $140 to $290, depending on the model and accessibility.
- Gas valve replacement: $320 to $540, including parts and labor.
- Refractory panel replacement (per panel): $110 to $240 per panel, plus labor for removal and re-setting.
- Damper repair or replacement: $180 to $410, depending on whether it’s a throat damper or a top-sealing unit.
- Full diagnostic and tune-up on a Famco gas unit: $110 to $190, and that fee is waived if we do the repair in the same visit.
What moves the price is accessibility: whether we can get to the valve without pulling the insert, whether the unit is in a tight corner or a full masonry surround, and whether the parts are current production or long-since discontinued. Call (725) 220-6109 for a free estimate. We’ll give you a real number, not a “we’ll see when we get there.”
Why Las Vegas Homeowners Call Ashby Chimney Las Vegas for Famco Work
We’ve been at this since 2002, and the way we do business hasn’t changed: say the price first, explain what you’re doing, and put the promise in writing. Nathan Corliss learned the trade at Los Angeles Trade-Technical College and has cleaned and repaired fireplaces across the Las Vegas valley for well over a decade, including a lot of older wood-burning units in Summerlin that need patient, thorough work, not a sales pitch for a replacement they don’t need.
Every Ashby Chimney Las Vegas technician is background-checked and uniformed. Every repair gets a written guarantee. If it fails during the guarantee period, we return and fix it at no charge, and that’s not a line on a brochure, it’s the Kingswell Guarantee, in writing, on your job. We stock and source parts from the trade brands we trust, DuraFlex, HeatShield, Gelco, and others, so when a Famco repair needs a liner component or a custom vent fitting, we’re not improvising from whatever’s in the van.
Frequently Asked Questions
No. We are an independent Famco service provider, not a factory warranty station. If your Famco fireplace is still under manufacturer warranty, we’ll tell you and recommend you contact Famco directly first, because using us won’t void it but it won’t satisfy the factory terms either. If you’re out of warranty, which is most of what we see in Las Vegas, we’re your repair shop.
Yes, in most cases. Famco parts for 1990s and early 2000s units are still available through trade suppliers, though some are special-order with longer lead times. When a factory part is gone, we use proven aftermarket equivalents from brands like DuraFlex, HeatShield, and Gelco that are made for the same application and fit the existing venting and gas connections.
Most Famco repairs are completed in a single visit that’s scheduled within a few days of your call. If a specific part has to be ordered, we’ll tell you the expected wait before we start, so you’re never sitting with a torn-apart fireplace and no idea when we’re coming back.
We do, and we’ll be straight with you about whether the repair makes sense. Some older Famco units have firebox shells and heat exchangers that are still solid, and a $250 repair keeps them running safely for years. Others are at the point where the repair bill would outrun the cost of a new insert. We’ll show you the condition with your own eyes before you spend a dollar.
For gas units, a weak pilot or a dirty burner usually means poor combustion, which means soot, carbon monoxide production, and wasted gas. For wood-burning units, a cracked firebox panel or a damaged damper can let heat reach combustible framing. If your Famco unit is acting up, call (725) 220-6109 and we’ll tell you over the phone whether it sounds like something to address now or something that can wait until the next sweep.
Call Ashby Chimney Las Vegas at (725) 220-6109 for a free estimate on Famco fireplace repair. We’ll give you a written price before any work starts, and a written guarantee when it’s done. That’s how we’ve worked since 2002, and it’s the only way we know.
Written by Nathan Corliss, Owner, Ashby Chimney Las Vegas at Ashby Chimney Las Vegas, serving Las Vegas and nearby areas.